Responsible Gambling

Keep gambling within limits

Gambling involves the possibility of losing money. Treat any stake as entertainment spending that you can afford to lose, never as income or a way to solve a financial problem. Decide a budget before starting and keep essential living costs, savings and debt repayments outside that budget. Do not borrow to play or increase stakes to recover a loss.

Set a time limit as well as a money limit. Take breaks away from the screen. Avoid gambling when tired, distressed or affected by alcohol or other substances that impair decisions.

Recognize warning signs

Pause if gambling takes more time or money than planned, becomes difficult to discuss honestly, or interferes with sleep, work and relationships. Repeatedly chasing losses, hiding activity, borrowing money or feeling unable to stop are reasons to seek support. A win does not cancel the significance of those signs.

You do not need to wait for a crisis to ask for help. A trusted person or a specialist support service can help you consider the next step without requiring another bet or deposit.

Limits and account breaks

Check which deposit, loss, wagering and session controls are available inside the operator's current account settings. Apply limits before funding an account and allow time for decisions about increasing them. Read how each limit is measured and when a change becomes effective; different services may implement controls differently.

If you need a break, stop depositing and contact the operator through a verified account support channel. Request the available time-out or account restriction and keep a record of the request. This guide cannot change an external account or impose a limit on your behalf.

Self-exclusion

Ask the operator about its self-exclusion process, duration and product scope if you want to stop gambling. Ontario also provides BetGuard for exclusion across regulated online gambling sites. Read the current BetGuard process directly rather than assuming that an exclusion at one provider automatically reaches every service. This guide cannot create or remove an exclusion on your behalf.

Consider additional practical barriers such as device blocking tools, payment controls where offered and support from someone you trust. Do not attempt to bypass an exclusion by creating another account or using someone else's details.

Independent help in Canada

Support options vary by province and territory. ConnexOntario offers free, confidential information and support connections for people affected by gambling in Ontario, with service available around the clock. Its website can help you find an appropriate service. People elsewhere in Canada should use a recognized support service serving their own location.

The footer also links to Gambling Therapy, GamCare, GambleAware and GAMSTOP. These organizations serve different regions and purposes. A link does not mean that a UK self-exclusion scheme covers this operator or applies to a Canadian account. Check each service's eligibility and scope.

Protecting minors

The Ontario bet365 service requires customers to be 19 or over. Age requirements elsewhere depend on the applicable provincial service; a website footer does not establish permission to gamble throughout Canada. Never let a child use an adult account or payment method, and do not share credentials even when a device is used by the whole household.

Keep devices locked, do not share passwords and sign out of external accounts on shared computers. Use appropriate parental controls and avoid leaving gambling content open where children can access it.

References and urgent situations

Read the current policy on the operator’s website before using its services. The edition date on this guide does not certify that an external policy has remained unchanged. If your safety or someone else's safety is in immediate danger, contact local emergency services. For ongoing concerns, seek help from a recognized local health or gambling support service. Operator responsible gambling information ConnexOntario support Reading this guide does not require a deposit or another result. A break does not have to wait until a promotional period ends. Browser preferences and the selection of a country edition are interface settings; they do not configure an operator's limits or exclusion controls. Support for gambling harm has a different purpose from assistance with a disputed transaction. Keep those questions separate when identifying the appropriate organization. The publisher cannot diagnose a condition, apply an account restriction or promise the outcome of an existing financial matter.